According to the text, what is the risk of using metrics that do not lead to action?

Using metrics that do not lead to actionable insights poses a significant risk because it can waste time and resources. When organizations focus on collecting, analyzing, and reporting metrics that do not inform decision-making or strategy, they put effort into areas that do not yield tangible benefits. This can divert attention and resources from more critical initiatives that could drive improvements or achieve organizational goals.

Focusing on metrics that do not translate into actionable steps can also lead to a misunderstanding of what is genuinely essential for improvement, potentially creating a disconnect between the data collected and the organization’s strategic objectives. As a result, while the information might be interesting or provide some insight, it ultimately does not help in making informed decisions or fostering growth, leading to wasted energy and financial resources that could be better allocated elsewhere.

This explains why it's essential for organizations to ensure that the metrics they track are aligned with their strategic goals and can be used to drive meaningful actions.