What does the term "candidate experience" refer to?

The term "candidate experience" refers to the overall perception candidates have of the recruitment process. This encompasses all interactions candidates have with an organization throughout their journey—from the initial application to the final stages of recruitment, including interviews, communications, and feedback. A positive candidate experience is crucial for attracting and retaining talent, as it reflects the organization's values and culture.

While aspects such as the length of the hiring process, success rates in interviews, and feedback on salary offers contribute to the broader candidate experience, they do not encompass the entire essence of how candidates perceive the recruitment process as a whole. The focus is on ensuring that candidates feel respected, informed, and valued throughout every stage of their interaction with the organization.